Back To HomeData Protection & Privacy Policy
Overview
The purpose of this document is to communicate our procedure and requirements with regards to Data Privacy and Protection Procedure.
It is the responsibility of all employees to comply with Data Privacy and Protection Procedure. Accountability of Data protection is that of Star Worldwide Group (SWG) in the event of any breach of policy or violations. It is the department manager’s responsibility to communicate the procedure to all staff and stakeholders so they are fully aware and compliant with the policy and requirements.
Information will only be collected in direct connection with moving services being provided. Employees, customers and suppliers will be informed of the above through the privacy notice available on our website and accessible to all. In some cases this will also be communicated via email/letter.
Data of a Customer is only collected for the purpose of moving services. Personal data comprises of Name, email and home address, contact details, date of birth, passport copy.
Choices are available to the individual i.e. customer, corporate account, suppliers/service providers that communicate personal information. We obtain their implicit consent and have advised all parties that this must be complied with in order to work with SWG.
data will only be used during the activity of the move. Archived Data will be stored for as long as necessary to fulfil the stated purposes or as required by law and thereafter the data is deleted and any hard copies disposed of through secure shredding.
For all individuals as referred to above access to data is strictly controlled by SWG and any changes would be notified by email, or in writing with data being updated by the file coordinator or manager involved in the area concerned.
Information is only shared on a need-to-know basis and is strictly limited to services being provided. No information should be shared or passed onto to any other parties.
SWG runs up to date anti-virus software, in addition all individual user logins’ are password protected to ensure that within the company information is only shared on a need to know basis. The physical security of the office is also limited by manned security and ID cards access and the same for the warehouse.
The data stored is accurate, complete and relevant for business purposes.
If any individual notices a breach of privacy they should immediately notify the CFO, Avinna Vivek at avivek@starww.com. Corrective action would be taken to ensure the security of data; further action could also involve reviewing access or termination of a user/supplier.
Any breach and action would be escalated to senior management within 24 hours. We regularly communicate our procedures to internal staff and warehouse staff and ensure their awareness is up date and they are compliant. Customer feedback also provides an opportunity for communicating any breach of privacy. The procedure will be reviewed annually and any changes communicated to all users.
Last Review Date – November 2022
Next Review Date – October 2023
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